Who is the course for?
Giving and Receiving Feedback is for people who are likely to become line managers. It is also suitable for those who are already in post, but have had little or no formal training and limited work experience.
There are no formal entry requirements and the easy to follow, step-by-step format of this course means participants can work at their own pace, making it ideal for anyone new to the subject.
What will you get from this course?
When you have completed this course, you will be able to:
- understand the vital importance that feedback has to play in the communication process
- consider different ways in which feedback can be communicated
- understand how and when feedback should be used
- appreciate how you can benefit from feedback received from others